Whitepapers, case studies & More

Putting experience first – how should the SOC evolve as we head towards new services and full 5G SA?

Putting experience first – how should the SOC evolve as we head towards new services and full 5G SA?

The transition from NOC to SOC has been in progress for several years. At the same time, innovations in Artificial Intelligence (AI) and Machine Learning (ML) have enabled the automation of many assurance processes. With an explosion of 5G services imminent, and the emergence of a host of new KPIs for new services with differentiated QoS, the SOC must also evolve to ensure the delivery of consistent experiences for all users and devices. What could the evolved SOC look like?

read more
Delivering enhanced connectivity services to rural locations – think about the lifecycle and use automation to reduce operational costs

Delivering enhanced connectivity services to rural locations – think about the lifecycle and use automation to reduce operational costs

The events of the past year have increased the need to deliver better connectivity service to rural locations. It has also highlighted two important lessons. First, that businesses need a flexible approach for employees, with hybrid work models. Second, that businesses in remote locations are in need of enhanced infrastructure to support more effective digital processes and systems.

read more
Can NPS be used with machine learning to help enhance customer experience?

Can NPS be used with machine learning to help enhance customer experience?

NPS is a valuable tool and covers a range of interactions between customers and network operators. It includes perceptions of metrics that we want to understand, such as network quality and service performance. We also use network and signalling data to try to build an objective picture. Can we align offline subjective survey results with online, objective measures to build new KPIs and gain fresh insights?

read more
Fastmode Predictions 2021 – Automating for the cloud, the end of the NOC and more

Fastmode Predictions 2021 – Automating for the cloud, the end of the NOC and more

2020 was a year of unprecedented change. Of course, much of this change was forced upon the industry, as we adjusted to an entirely new set of circumstances. The impact of this will be felt for years to come and will accelerate several shifts that were already underway – but it will also ease the transition to a new level of network performance that demands profound changes in operational systems. So, what’s in store for 2021?

read more
Technology Survey Report 2021

Technology Survey Report 2021

Each year we hold a survey, seeking to learn from our customers’ their views on the telecom industry. Since 2018, we’ve converted the responses into a report, which became a useful and unique contribution to our community. This year, it holds unique insights from the MNOs community on 5G and Cloud including findings on AI/ML and Automation.

read more
Can automation reduce OPEX to drive investment and close the connectivity gap for rural America?

Can automation reduce OPEX to drive investment and close the connectivity gap for rural America?

Just like other advanced economies, the United States is seeking to increase the availability of fibre and broad-band to every household. But, as other countries with equal-ly widely distributed popu-lations have found, this is no easy task. Although fibre has reached more than 30% of homes, research suggests that only 50% will be con-nected by 2025. That leaves much to be done.

read more
The rural network business equation – lessons from Finland.

The rural network business equation – lessons from Finland.

Finland is a big country with a small population. In square miles it is slightly smaller than Montana. Most of the people are living in cities, so there are large sparsely populated areas. Taken as a whole, 95% of Finland can be described as rural. The challenge of delivering coverage to these remote regions has been a well-known problem for Elisa, a Finnish Telco.

read more
NOC Automation Whitepaper

NOC Automation Whitepaper

There is a clear need to control OPEX and improve the customer experience in the telecoms industry. Analysts have been making dire predictions about declining margins for years, and outsourced operations do not live up to the expectations any longer

read more
Intelligent Energy Saving White Paper

Intelligent Energy Saving White Paper

Mobile operators energy bill has become one of the major cost items. With 5G equipment, the energy bills are expected to grow even more. Vendor’s static energy saving settings are not sufficiently turning network elements off when they are not needed. Elisa Automate’s Intelligent Energy Saver takes the customers into account when turning off the base station.

read more
5 reasons not to fear network automation

5 reasons not to fear network automation

  The world is currently gripped by the belief that automation will change the world as we know it today and take workers jobs leading to massive unemployment. There are reports of policy makers, politicians and experts' perpetuation of the robot apocalypse that...

read more
Career Story – Ville Sutka

Career Story – Ville Sutka

On a verge of Paradigm Change   I joined Elisa Automate after spending 17 years in an international RAN (Radio Access Network) consulting company. During those years, I got firsthand experience on how operators in different corners of the world operate and...

read more
Career Story: Snorre Solvang

Career Story: Snorre Solvang

  Building automation for operators I first got to know about Elisa Automate when working at the operator business in Elisa Finland. During that time, I worked with startup partnerships and business development. I was told by my supervisor that Elisa was planning...

read more
Sunny festivals and mass event handling

Sunny festivals and mass event handling

  Several times a year, operators face the challenge of having large masses of people gathering in certain areas. The reasons are many. It can be a national celebration, concerts, a competition, or just good weather bringing people to the beach. The problem is...

read more
Automation for every day

Automation for every day

  Mobile networks are inherently difficult to control. Not only is it hard to identify and interpret how to improve key performance indicators (KPIs), but it is time-consuming and costly. One of the main challenges for operators is that they rely on many of the...

read more

Let’s Start Something together
Say Hello!

Are you a driver for digital transformation and a promoter for automation? We would be glad to have a noncommittal call to learn about you or share what we do.

NEWSLETTER

11 + 11 =