by Automation team | May 7, 2021 | Blog, Editorial
Can NPS be used with machine learning to help enhance customer experience? NPS is a valuable tool and covers a range of interactions between customers and network operators. It includes perceptions of metrics that we want to understand, such as network quality and...
by Automation team | May 4, 2021 | Blog, Editorial
Fastmode Predictions 2021 – Automating for the cloud, the end of the NOC and more Introduction – 2020 was a year of unprecedented change Of course, much of this change was forced upon the industry, as we adjusted to an entirely new set of circumstances....
by Automation team | Mar 29, 2021 | Blog, Editorial
Can automation reduce OPEX to drive investment and close the connectivity gap for rural America? Just like other advanced economies, the United States is seeking to increase the availability of fibre and broad-band to every household. But, as other countries with...
by Automation team | Nov 9, 2020 | Blog, Editorial
The rural network business equation – lessons from Finland. Finland is a big country with a small population. In square miles it is slightly smaller than Montana. Most of the people are living in cities, so there are large sparsely populated areas. Taken as a...
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