by Automation team | Aug 10, 2021 | Blog
Putting experience first – how should the SOC evolve as we head towards new services and full 5G SA? The transition from NOC to SOC has been in progress for several years. At the same time, innovations in Artificial Intelligence (AI) and Machine Learning (ML) have...
by Automation team | Aug 8, 2021 | Editorial
Delivering enhanced connectivity services to rural locations – think about the lifecycle and use automation to reduce operational costs Download article (pdf) The events of the past year have increased the need to deliver better connectivity service to rural...
by Automation team | Jun 22, 2021 | Blog
Moving to a more sustainable future. What’s happening in telecoms? Sustainability and carbon reduction are now key concerns for our industry. In this blog, we report on how leadership is driving results to deliver a more sustainable future. Despite early challenges,...
by Automation team | May 7, 2021 | Blog, Editorial
Can NPS be used with machine learning to help enhance customer experience? NPS is a valuable tool and covers a range of interactions between customers and network operators. It includes perceptions of metrics that we want to understand, such as network quality and...
by Automation team | May 4, 2021 | Blog, Editorial
Fastmode Predictions 2021 – Automating for the cloud, the end of the NOC and more Download article (pdf) Introduction – 2020 was a year of unprecedented change Of course, much of this change was forced upon the industry, as we adjusted to an entirely new...
by Automation team | Mar 29, 2021 | Blog, Editorial
Can automation reduce OPEX to drive investment and close the connectivity gap for rural America? Download article (pdf) Just like other advanced economies, the United States is seeking to increase the availability of fibre and broad-band to every household. But, as...
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